Checking Vendor References

One task that should be part of every IT managers is performing reference checks on potential vendors. A vendor reference check goes beyond the sales pitch to reveal the true nature of a product or company. If you’re not performing reference checks you are susceptible of falling prey to a slick sales pitch with nothing but trouble behind it.

Vendors only provide the customers they are certain will give a glowing endorsement. You need to know the right approach and the right questions to ask. If you do, you can ascertain quickly if the vendor is right for you.